Mahjongjp88 Privacy Policy — Your Data Protection & Privacy

Welcome to mahjongjp88. This Privacy Policy explains in detail how mahjongjp88 ("we", "Platform", "mahjongjp88.vin") collects, processes, uses and protects your personal information when you register, log in or use any of the services available on our platform.

We take your privacy seriously. To us, the trust you place in mahjongjp88 is a responsibility — and we do not take lightly our obligation to protect every detail of the information you share with us. This policy is written in plain, clear language so you truly understand what happens with your data, rather than having to guess behind complex legal language.

By registering an account or continuing to use the mahjongjp88 platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform immediately. We encourage you to read this document from start to finish at least once so you know your rights and how we manage your information.

Mahjongjp88 collects several categories of information depending on how you interact with our platform. Below is a detailed explanation of the types of information we may collect:

Registration & Identity Information

• Your full name as it appears on your official identification document.
• Date of birth for minimum age verification of 18 years.
• An active email address to be used for account communications.
• Phone number for two-factor authentication and important notifications.
• The username and password chosen during registration (passwords are stored in an encrypted hash format).
• Your country or region of residence.

KYC Verification Documents

• Copy of your identity card, passport or valid travel document.
• Proof of address such as a utility bill or recent bank statement (not older than 3 months).
• A selfie with your identification document for additional verification requirements if needed.

Financial & Transaction Information

• Payment method details used for deposits and withdrawals.
• Records of all deposit, withdrawal and wagering activity transactions in your account.
• Bank account or digital wallet information registered for the withdrawal process.

Technical & Usage Data

• IP address and general location information (country or city level) for security purposes.
• Device type, operating system, and web browser version used.
• Session log data including login times, session duration, and platform usage patterns.
• Cookie information and tracking data to improve the user experience (see Section 5).

The information we collect is used exclusively for the following purposes. We do not use your data for any other purpose without prior notice and your consent:

You may withdraw your consent to receive marketing communications at any time via your account settings or by contacting the mahjongjp88 support team. Withdrawing this consent will not affect your overall use of the platform.

Mahjongjp88 does not share your personal information with external parties except in the following limited situations that are necessary to operate our services properly and comply with applicable laws:

• Payment Service Providers: Transaction information is shared solely with registered payment processors to facilitate your deposits and withdrawals. All providers are bound by strict confidentiality agreements.
• KYC Service Provider: Identity verification documents are processed through accredited third-party KYC providers that comply with international data security standards.
• Game Provider: Minimal game session information is shared with game software providers to ensure game integrity and fairness.
• Statutory Authority: mahjongjp88 will disclose information to government authorities, law enforcement bodies or courts when legally required to do so via a court order or applicable legislation.
• Business Transfer: Should mahjongjp88 undergo a merger or acquisition, user data may be transferred to the new entity — and we will notify you in advance before any such transfer takes place.

Mahjongjp88 uses cookies and similar tracking technologies to enhance platform functionality, personalise your experience and analyse overall website performance. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification, session security, and language preference settings. These cookies cannot be disabled as they are essential to platform operation.
• Analytics Cookies: Helping us understand how users interact with the platform — most frequently visited pages, time spent, and any technical issues. This data is collected in aggregate and does not personally identify you.
• Functional Cookies: Saving your personal preferences such as display theme, text size, and game settings so you do not need to reconfigure them each time you log in.
• Security Cookies: Detecting suspicious login activity, unauthorized access attempts, and abnormal usage patterns to protect your account.

You can manage your cookie settings through your web browser. Disabling certain cookies may affect the functionality of some parts of the mahjongjp88 platform, but will not prevent you from accessing the core features.

Your data security is mahjongjp88's highest priority. We continuously invest in security infrastructure and apply the latest industry standards to ensure your information is always protected.

• End-to-End Encryption: All communications between your device and mahjongjp88's servers are secured with TLS 1.3 protocol and AES-256 encryption.
• Two-Factor Authentication (2FA): We provide an additional layer of security through 2FA, which can be enabled in your account settings to prevent unauthorized access.
• 24/7 Monitoring: Our security team continuously monitors the platform to detect and address any security threats promptly.
• Regular Data Backups: User data is automatically backed up to a secure, separate server location to prevent data loss due to system failure.
• Internal Access Controls: Internal access to user data is strictly limited and governed by a "need-to-know" principle — only staff who require access for specific tasks are granted permission.
• Independent Security Audit: mahjongjp88 undergoes regular independent security audits to ensure our systems consistently meet current security standards.

As a mahjongjp88 user, you have the following rights regarding your personal data. We respect these rights and make it easy for you to exercise them:

To exercise any of the above rights, please contact the mahjongjp88 support team via the platform's live chat or submit a request through our support email. We will process your request within 30 working days from the date of receipt of the completed request.

Mahjongjp88 retains your personal information for as long as necessary to fulfil the original purpose of collection, comply with legal obligations and resolve any disputes that may arise. Our data retention periods are as follows:

When the retention period expires or you request data deletion and there is no legal obligation preventing it, mahjongjp88 will permanently delete or anonymise your data from all our systems.

Mahjongjp88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. Whenever we make significant changes, we will take the following steps:

• Updating the "Last Updated" date shown at the top of this document.
• Sending email notifications to all registered users informing them of important changes that affect their rights.
• Displaying a prominent notice on the platform's home page for at least 14 days before changes take effect.
• For major changes that require renewed consent, you will be asked to confirm acceptance of the updated terms upon your next login.

We encourage you to review this Privacy Policy periodically. Your continued use of the mahjongjp88 platform following any changes constitutes your acceptance of the updated terms.

If you have any questions, concerns or complaints regarding this Privacy Policy or how mahjongjp88 handles your personal data, our privacy team is ready to assist you.

We are committed to responding to all privacy-related enquiries within 3 working days. For more complex complaints involving data rights, we aim to resolve them within 30 working days.